BYJU’S is hiring for Student Success Specialist. Below, you will find the details of the job requirements and other pertinent information.
BYJU’S: Student Success Specialist
About BYJU’S
BYJU’S, a pioneering edtech company, has established itself as a frontrunner in transforming the way students learn and engage with academic subjects. By offering a user-friendly mobile app and comprehensive online learning programs, BYJU’S has revolutionized the learning experience for students of all age groups. Their innovative approach combines interactive videos, quizzes, and adaptive learning techniques to cater to various learning styles and promote in-depth comprehension of concepts. Through the integration of technology and a team of expert educators, BYJU’S has made quality education accessible to millions of students worldwide, empowering them to excel academically and pursue their aspirations with confidence.
| Company Name: | BYJU’S |
| Website: | www.byjus.com |
| Job Role: | Student Success Specialist |
| Location: | work from home |
| Qualifications: | Any graduation |
| Salary: | 3.5 LPA |
| Experience: | Fresher |
Job description
As a Student Success Specialist at BYJU, you will embark on a journey of guiding students utilizing the BYJU’s App Learning Program, playing a crucial role in their educational journey. Your primary responsibility will involve establishing regular communication with students and parents to ensure a seamless and impactful experience with BYJU.
This work-from-home role is exclusively open to mothers.
Must be a Graduate.
This position, it is essential to have a personal laptop and reliable access to high-quality Wi-Fi from your residence.
Language Required: Fluency in English is a prerequisite for this position, while proficiency in regional languages such as Kannada, Tamil, Marathi, and Telugu is highly desirable.
Responsibilities
- As a mentor, your responsibility will be to guide and support the students assigned to you throughout their journey with BYJU’S, ensuring their active engagement with the product and learning materials.
- Your role as a guide is to assist learners throughout their academic journey by directing them to relevant resources, providing access to quality information, and facilitating their academic learning.
- Employing a variety of communication channels including phone, chat, and video, you will mentor and actively engage both students and parents in the learning process.
- Your task involves monitoring and analyzing student performance dashboards to demonstrate the overall progress and development of students.
- Consistently providing inspiration and guidance, we strive to motivate children towards academic excellence and enhance their achievements and performance in both academics and extracurricular activities.
- Facilitate optimal engagement and utilization of the app for both students and parents, empowering them to make the most out of its features and functionalities.
- Under the supervision of your management, it is your responsibility to ensure the achievement of daily, weekly, and monthly objectives.
Note
- The expected daily targets include 5 hours of talk time, 60 customer connections, and making 150 or more dialed calls.
- Work hours are from 10 a.m. to 8 p.m.
- During the week, you have two days off. a rotating base.
If you are interested, kindly send your CV to jai.gautam@byjus.com or share your CV via WhatsApp at 9971119423 (please refrain from making phone calls).
