Tech Mahindra Is hiring for Voice Process

Tech Mahindra Is hiring for Voice Process.This section provides an inclusive overview of the role, encompassing essential job requirements along with pertinent supplementary details.

Tech Mahindra Is hiring for Voice Process

About Tech Mahindra

Founded in 1986 through a partnership between Mahindra & Mahindra and British Telecommunications plc, Tech Mahindra has grown into a leading global technology firm, offering a wide array of IT solutions and services. Focused on driving digital transformation, Tech Mahindra aids businesses in diverse industries by enabling the incorporation of advanced technologies to enhance efficiency and fuel expansion. The company provides an extensive range of services, including consultancy, application management, system integration, IT infrastructure support, and business process outsourcing (BPO).

Company Name:	Tech Mahindra
Website:	www.tech mahindra.com
Job Role:	Voice process
Location:	Work from home
Qualifications:	Any Graduation and post Graduation
Salary:	20,000/ Month
Experience:	Fresher

Job description

Remote E-Commerce Voice Process Opportunity

Process: Voice Customer Service
Location: Remote (Work From Home)
Qualification: HSC/Graduate/Post Graduate
Skills: Strong Spoken English and Hindi Abilities
Work Days: 6 Days, Rotating Shifts
Interview Format: Virtual
Start Date: Immediate

Responsibilities

Determine and evaluate customer requirements to guarantee their satisfaction.
Foster sustainable relationships and establish trust with customers through open and interactive communication.
Utilize appropriate methods and tools to deliver accurate, valid, and comprehensive information.

Resolve customer complaints by providing appropriate solutions and viable alternatives.
Keep track of customer interactions, oversee account management, and maintain organized documentation.
Adhere to communication procedures, guidelines, and policies.