Teleperformance is hiring for voice process. This section provides a thorough outline of the position, covering essential job prerequisites and relevant supplementary details.
Teleperformance is hiring for voice process
| Company Name: | Teleperformance |
| Website: | www.teleperformance.com |
| Job Role: | voice process |
| Location: | Work from home |
| Qualifications: | Inter, Any Graduation |
| Salary: | 20,000/ Month |
| Experience: | Fresher |
Job Description
Premium Voice Process (Work from Home) – Kolkata
Responsibilities
- Handle customer complaints, providing timely and appropriate solutions and alternatives.
- Continuing communication to ensure the successful resolution of customer issues.
- Keep detailed records of customer interactions, manage account processes, and organize document filing.
- Adhere to communication procedures, guidelines, and policies.
- Go the extra mile to engage and assist customers effectively.
Desired Candidate Profile
- Strong communication skills in English.
- Comfortable with rotational shifts.
- Possess customer service skills.
- Own broadband connection and USB headset required.
Qualifications
- Minimum qualification of 12th grade or above.
- We welcome applications from candidates with both freshers perspectives and experience.
Work Details
- Work from home opportunity.
- Rotational shift schedule, with 6 working days and 1 rotational week-off.
Interview Process
- Online interviews will be conducted initially.
- Selected candidates will be required to visit the office for assessments, onboarding procedures, and system collection.
Contact
- Sayan Ghara: 6290243240
- Tuneera Samadder: 9830607483
- Priyanka Dhar: 7908390047
- Sangeeta Das: 9903894946
Office Address
The office is located on the 16th floor of Tower 2 in GODREJ WATERSIDE, with specific units numbered 1306 and 1305. Situated at Plot 5 on Street Number 18 in Bidhannagar, Kolkata, West Bengal, the address is 700091.
