Revolut is hiring for Support Specialist – English. This section offers a comprehensive overview of the role, including essential job criteria and any relevant additional information.
Revolut is hiring for Support Specialist – English
About Revolut
Revolut, since its inception in 2015, has been dedicated to providing people with more from their money increased visibility, greater control, and enhanced freedom. Our extensive array of outstanding products covers spending, saving, travel, transfers, investing, currency exchange, and beyond, empowering over 30 million customers to maximize the value of their finances. But our journey is far from over.In the midst of our rapid expansion, we firmly believe that two elements are crucial to sustaining our success: our talented team and our distinctive culture. Currently, we have a global workforce of over 6,000 individuals, spread across various locations, including our dynamic offices and remote work settings, all united by our shared mission. Yet, we’re on the lookout for more exceptional individuals. We seek those who are passionate about crafting exceptional products, redefining the concept of success, and simplifying the complexities of our ever-changing world into elegant solutions.
| Company Name: | Revolut |
| Website: | www.Revolut .com |
| Job Role: | Support Specialist |
| Location: | Work from home |
| Qualifications: | Any Graduates |
| Salary: | 40,000 |
| Experience: | Fresher |
Responsibilities
- Ensuring an exceptional customer experience for our users, aligning with our mission to instill a sense of security in Revolut users during their service interactions.
- Delivering top-notch customer service through various channels such as in-app live chat, phone, and email.
- Maintaining a consistent and positive online presence to represent Revolut effectively.
- Engaging in international collaboration with cross-functional teams to address and resolve customer issues promptly.
Education & Skills
- Proficiency in English at the C1 level.
- Having a Bachelor’s degree or an equivalent qualification is required.
- Exceptional communication skills.
- The capability to simplify and articulate complex matters in a clear and comprehensible manner.
- Strong writing abilities, along with proficiency in numeracy and IT.
- High attention to detail and analytical capabilities.
- Demonstrated empathy and a genuine desire to assist people.
- Self-driven, self-motivated, and adaptable as a team player.
- A commitment to self-learning and the ability to independently solve problems.
Nice to have
- Prior experience in customer support is a plus.
- Proficiency in multiple languages is a desirable asset.
