Cision is hiring for Customer Content Specialist. This segment provides a thorough examination of the position, detailing the necessary qualifications while also integrating pertinent supplementary information.
Cision is hiring for Customer Content Specialist
| Company Name: | Cision |
| Website: | www.Cision.com |
| Job Role: | Customer Content Specialist |
| Location: | Work from home |
| Qualifications: | Bachelor’s Degree |
| Salary: | 30,000/ Month |
| Experience: | Fresher |
Responsibilities
- Proofreading press releases written by clients for media distribution is a primary duty.
- Writing original pieces is not required; however, a solid understanding of syntax, punctuation, and English language fundamentals is essential for success.
- Demonstrating razor-sharp attention to detail is mandatory while editing, formatting, and managing various client requests and news content such as photos and videos.
- The ability to think quickly and prioritize tasks is crucial in this fast-paced, deadline-oriented environment.
- Proficiency in computer skills is necessary to swiftly grasp our internal system.
- Flexibility and a strong customer-service mindset are indispensable due to the dynamic nature of the environment.
- Exceptional communication skills are vital as you serve as the main point of contact for clients, ensuring their needs are understood and met promptly.
- Employing a consultative approach to answer client inquiries and recommend solutions is key to maintaining PR Newswire’s reputation for outstanding customer service.
Minimum Qualifications:
- Bachelor’s Degree preferred, particularly in Communications, Journalism, English, or a related field.
- Possession of a B.A. in Communications, Journalism, English, or a related field is advantageous.
- Essential skills include excellent customer service, proficient proofreading, strong communication, and efficient keyboarding abilities.
- Ability to manage multiple tasks effectively in a fast-paced, deadline-oriented environment.
- Proficiency in working within a Windows environment, including Microsoft Excel, Word, and web applications.
- Flexibility with scheduling, including the potential for overtime and holiday coverage.
