Amazon is hiring For customer service. This section provides an inclusive summary of the job, encompassing both job requirements and any other pertinent details.
Amazon is hiring For customer service
About Amazon
Amazon’s primary mission is centered around being the most customer-centric company globally, offering individuals the opportunity to explore and purchase virtually anything online. By providing competitive prices, an extensive range of products, and unmatched convenience, Amazon.com continually progresses as a top-notch e-commerce platform. The company’s evolution from a basic website to an e-commerce collaborator and presently to a development platform is driven by its ingrained spirit of innovation. The world’s most brilliant technology minds gather at Amazon.com to conduct research and develop technologies aimed at enriching the experiences of shoppers and sellers worldwide.
| Company Name: | Amazon |
| Website: | www.amazon.com |
| Job Role: | Customer service |
| Location: | Work from home |
| Qualifications: | Inter,Any Graduate, Post graduate |
| Salary: | 2.2-4.2 LPA(Expected) |
| Experience: | Fresher |
Job Description
Amazon has open positions for International Voice roles in Hyderabad, offering the flexibility of working from home or at the office.
Candidates from anywhere in Hyderabad are eligible for the position, and excellent communication skills are mandatory.
We are looking for a dynamic and adaptable problem-solver who takes initiative to assist customers in expediting orders and resolving post-sales issues for this pivotal role. Associates will effectively communicate with customers via mail, chat, and phone, using various software tools to navigate customer accounts, research policies, and deliver efficient solutions within a vibrant and fast-paced environment.
Additional Perks and Benefits
- Over time and night shift allowance
- Internet Allowance
- Sodexo – Zeta meal
- Insurance
Before applying or proceeding with the virtual interview (link provided below), please ensure that you read the complete Job Description. To complete the assessment, you will require a laptop/PC with a Webcam and a headphone with a good microphone.
- Please refrain from applying using a mobile phone or tablet.
- To complete the assessment, it is essential to attempt it in a quiet and undisturbed environment, ensuring a stable internet connection with a minimum speed of 20Mbps.
- It is essential to attempt the assessment on a laptop or desktop equipped with a functioning web camera.
- Usage of a headphone with a microphone is a requirement.
- Proficiency in English is a must.
Desired Candidate Profile
- Minimum qualification required is 10+2.
- Graduates and postgraduates are eligible to apply.
- Excellent English communication skills are mandatory.
- Flexibility to work in shifts is necessary.
- Effective time management skills and ability to prioritize work for productivity and meeting departmental standards.
- Clear communication with both internal and external customers is essential.
- Strong comprehension skills are essential for understanding and appropriately addressing customer issues.
- Proficiency in using a desktop/laptop computer system and familiarity with Windows 7, Microsoft Outlook, and Internet Explorer.
- Good typing skills are required.
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