AMAZON IS HIRING FOR INTERNATIONSL VOICE PROCESS
Amazon is hiring for international voice process. The details of the job requirements and other information is given below.
AMAZON: Digital and Device Alexa support Associate
Eligibility:
Minimum qualification is 10+2
Any graduate/PG is eligible to apply
Excellent English communication skills is required
Candidates anywhere from Hyderabad are eligible
Job location: Hyderabad/secunderabad
Additional perks and benefits:
overtime and night shifts allowance
Internet allowance
Sodexo-Zeta meal
Insurance Salary:3.5-4.25 Lacs PA
Prior to submitting your application, please ensure that you carefully review the job description in its entirety. To participate in the virtual interview, you will require access to a laptop or desktop computer equipped with a webcam and a high-quality microphone headset. Please click on the link provided to complete the application and assessment process.
Please refrain from submitting your application using a mobile phone or tablet. The assessment should be completed in an environment free from disturbances, with a stable internet connection of at least 20Mbps. It is essential that the assessment is attempted solely on a functioning laptop or desktop computer equipped with a web camera and headphones with a microphone. This position requires fluency in English.
Desired Candidate Profile:
Individuals who have completed their 10+2 education are eligible to apply, as well as graduates and postgraduates.
Excellent English communication skills are a must-have.
The ability to work in shifts is a necessary requirement.
The capacity to manage time effectively and prioritize tasks to meet department standards and increase productivity is essential.
Being able to communicate clearly with both internal and external customers is crucial.
Possessing good comprehension skills and the ability to clearly understand and address customer issues in an appropriate manner is important.
Proficiency in operating a desktop/laptop computer system and familiarity with Windows 7, Microsoft Outlook, and Internet Explorer are necessary requirements.
Good typing skills
At Amazon Contact Centers, our top priority is to provide our customers with the best possible support experience. This requires our CS Operations teams to take ownership of their work and think proactively. Our aim is to solve customer problems at the first instance, ensuring they have a seamless experience every time they engage with us.
Aligned with Amazon’s customer-centric mission, our Customer Service team was established in August 2005, and has since grown in size and scope. We offer 24/7 support to customers in North America, UK, India, Australia, and Canada, and empower our team members to think like owners and deliver solutions via phone, email or live chat. Operating in a fast-paced and dynamic environment, we impact millions of customers worldwide.
We continuously strive to improve our processes and expand our focus into new business domains, and this relentless pursuit of excellence has helped us evolve and grow.
