Bigbasket Customer Support Associate
Bigbasket is hiring for Customer support Associate. The details of Job requirement and other information is provided.
Bigbasket: Customer Support Associate
About Bigbasket
Bigbasket, the largest online food and grocery store in India, provides an extensive catalogue with over 25,000 products from 1000+ renowned brands. Say goodbye to the tediousness of grocery shopping and embrace a convenient and leisurely way of browsing and purchasing your groceries. Experience the joy of exploring new products and fulfilling all your food and grocery needs from the comfort of your home or office. No more dealing with traffic jams, parking fees, long queues, or heavy bags. Now, you can have everything you require delivered right to your doorstep. Online food shopping has never been easier with bigbasket.com, India’s premier online grocery store.
| Company Name: | Bigbasket |
| Website: | www.Bigbasket.com |
| Job Role: | Customer support Associate |
| Location: | Work from home |
| Qualifications: | Inter, Diploma, Degree, PG |
| Salary: | 2-2.5 Lacs P.A. |
| Experience: | Freshers/Experience |
About the Job
The role entails engaging with customers via phone calls to effectively address and resolve any issues to their utmost satisfaction. It necessitates the ability to accurately comprehend customer concerns, adhere to established procedures for issue resolution, and communicate effectively with customers. As a Customer Service Executive, you will interact with customers across India. Our company places immense value on the caliber of customer service we provide, which is why we exclusively recruit exceptional professionals in this field.
Job description
Job Description: We are actively seeking skilled professionals for the role of Customer Service Executive.
First 3 Months WFO. Post that WFH. (In every 2 months 6 days WFO if required).
Languages required: Proficiency in English, Hindi, and Telugu is essential (must be fluent in all three languages).
Job Location: Kondapur
Desired Candidate Profile:
- Good communication skills in English, Hindi and Telugu is required.
- Must be a Team Player.
- Display a positive attitude and strong commitment to the job.
- The job requires working in rotational shifts from 06:00 AM to 11:45 PM.
- Minimum typing speed requirement is 20 to 25 words per minute (WPM).
- Age Limit: 32 Yrs
Education & Skills
- Any (10+2, Diploma, Degree, PG)
- Freshers and candidates with experience in BPO sector
Interested Candidates can walk-in to below mentioned address:
- The Bigbasket IRCPL office is located on the 1st floor of the Bigbasket Warehouse at Sai Prithvi Enclave, Masjid Banda, Towards Kala Jyothi Road, Beside Sarath City Mall, Kondapur, Hyderabad, Telangana – 500084.
- Landmark: The Bigbasket IRCPL office is conveniently located near Botanical Garden Road, in close proximity to Jain Heritage, a Cambridge School.
Steps to reach Location
- To reach the Bigbasket IRCPL office on the 1st floor of the Big Basket Warehouse, follow this route: Start from Hi-Tech City Metro Station, proceed towards Masjid Banda, take a left turn from Chatrapati Shivaji Circle, continue on Kalajyothi Road, and finally reach Sai Prithvi Enclave.
- Location Link: https://maps.app.goo.gl/BosgGR2Qv21fiYjQA
- Kindly share your CV via WhatsApp at +91-9511921087. (Please do not call)
Perks and Benefits
- PF; ESIC and Internet allowance
