Deloitte is hiring for Business Technology Analyst. This segment conducts a comprehensive analysis of the role, outlining essential qualifications while seamlessly incorporating relevant supplementary details.
Deloitte is hiring for Business Technology Analyst
| Company Name: | Deloitte |
| Website: | www.Deloitte.com |
| Job Role: | Business Technology Analyst |
| Location: | Hyderabad/Pune |
| Qualifications: | B.E / B.Tech |
| Salary: | 30,000/Month |
| Experience: | Fresher |
job responsibilities
- Provide personalized customer service by addressing customer needs promptly.
- Enter contacts into the call tracking system and oversee issue resolution.
- Collaborate effectively within a close-knit team environment.
- Share knowledge and demonstrate flexibility within the team.
- Consistently meet client expectations and project deadlines.
- Enhance customer service, probing, and research skills.
- Analyze customer problems and deliver logical, lasting solutions.
- Adhere to project and departmental standards; contribute to their development when necessary.
- Maintain and enhance quality results by following standards and recommending improved procedures.
- Refer complex issues or reconfigurations to senior specialists.
- Exhibit the ability to manage high work pressure during peak seasons.
Personal Characteristics:
- Possesses excellent written and verbal communication skills at both business and technical levels.
- Demonstrates self-starting initiative coupled with strong analytical and problem-solving abilities.
- Exhibits a high level of attention to detail, capable of executing and delivering project deliverables within budget and on schedule, while effectively multitasking in a dynamic environment.
- Displays the ability to integrate quickly with an existing team.
- Shows proficiency in personal organizational skills.
- Capable of interacting with individuals across all levels of the organization.
- Displays a strong commitment to delivering exceptional customer service.
Education/Background:
- Completed B.E/B.Tech coursework at the college level.
Key skills required
- Possesses excellent written and verbal communication skills at both business and technical levels.
- Demonstrates the ability to work in shifts.
- Capable of interacting with individuals across all levels of organizations.
- Willingness to work weekends as required by shifts.
