Genpact is hiring for Business Analyst. This section thoroughly delves into the position, carefully analyzing its essential prerequisites and enriching them with relevant additional information.
Genpact is hiring for Business Analyst
| Company Name: | Genpact |
| Website: | www.Genpact.com |
| Job Role: | Business Analyst |
| Location: | India-Hyderabad |
| Qualifications: | Bachelor’s Degree |
| Salary: | 30,000/ Month |
| Experience: | Fresher |
Responsibilities:
- Demonstrate PRIDE (Personal Responsibility in Delivering Excellence) in all tasks.
- Ensure timely delivery of agreed-upon outcomes at the highest quality.
- Take ownership of assigned outcomes, leveraging global organizational support.
- Conduct due diligence and surveillance on assigned clients with absolute confidentiality and 100% accuracy as per policy.
- Ensure client objectives are achieved while adhering to all processes and procedures.
- Facilitate communication between global teams, local teams, and Australian clients to prioritize urgency, delight represented teams, and enable client satisfaction.
- Contribute to and, when necessary, lead the development and implementation of project outcomes.
- Collaborate with client teams within delegated authority as needed.
- Manage teams and initiatives effectively.
- Assist in reviewing policies, SOPs, process flows, and recommend improvements as necessary.
Minimum qualifications:
- Completion of a university degree.
- Capacity to comprehend the broader context, work autonomously, initiate action, and rally teams to address challenges.
- Proficiency in team building, evaluation, and leadership.
- Capability to exercise independent judgment and discretion while handling sensitive casework.
- Proficient business communication skills in English are essential.
- Exposure to contact center operations.
Preferred qualifications:
- Demonstrated experience in Banking, Operations, or Financial Crime Risk Management.
- Proficiency in Customer Lifecycle Management, including KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, and Client Middle Office operations.
- Strong analytical and problem-solving skills.
- Ability to effectively manage team and client discussions.
