IBM is hiring for Process Associate. This segment extensively examines the purpose, delving into its fundamental criteria, and furnishing relevant additional details.
IBM is hiring for Process Associate
| Company Name: | IBM |
| Website: | www.IBM.com |
| Job Role: | Process Associate |
| Location: | Bangalore |
| Qualifications: | Any Graduates |
| Salary: | 30,000/ Month(Expected) |
| Experience: | Fresher |
Roles and Responsibilities
- Creating courses and classes utilizing the Learning Administration System (LMS).
- Enrolling learners to classes
- Modifying course/class data
- Cancelling courses/classes
Required Technical and Professional Expertise
- Entry-level experience in Learning Administration within an International IT/ITES Company, spanning 0-1 years.
- Strong proficiency in MS Excel
- Capable of analyzing complex issues and devising well-structured solutions to meet business requirements
- Demonstrates positive influence in problem-solving and process improvement initiatives
- Demonstrates exceptional customer service skills, adept at effectively managing challenging situations.
- Works well within a team environment
- Flexible to work in shifts
Preferred Technical and Professional Expertise
- An ambitious individual who can work autonomously to achieve agreed-upon targets and goals.
- Proficient in working under tight timelines and experienced in change management initiatives.
- Exhibited strong interpersonal skills, contributing effectively to team efforts and achieving desired results as needed.
- Actively enhance technical skills through participation in educational workshops and reviewing publications.
IBM is hiring for Technical Support Engineer
IBM is hiring for Technical Support Engineer. This segment extensively examines the purpose, delving into its fundamental criteria, and furnishing relevant additional details.
| Company Name: | IBM |
| Website: | www.IBM.com |
| Job Role: | Technical Support Engineer |
| Location: | Bangalore |
| Qualifications: | Bachelor’s Degree |
| Salary: | 8LPA(Expected) |
| Experience: | Fresher |
Required Technical and Professional Expertise
- Support and maintain customers who have implemented the Apptio SaaS solution, resolving their issues promptly.
- Manage operational tasks for clients such as loading new data and validating dashboard/report outputs.
- Foster strong client relationships to ensure maximum customer satisfaction.
- Operate within a startup environment, contributing to the extended support team and going above and beyond to meet customer needs.
- Apply business and technical analysis skills to address complex issues and advocate for best practices.
- Collaborate with various company departments to enhance overall customer satisfaction.
Preferred Technical and Professional Expertise
- Possess knowledge and practical experience in relational database concepts.
- Proficient in basic programming languages and web development technologies such as Ruby on Rails, JavaScript, HTML, CSS, and SQL.
- Experienced in Cloud computing platforms like AWS, Azure, and GCP.
- Skilled in handling large datasets in Excel, adept at identifying and resolving data-related issues swiftly.
- Capable of creating technical designs through iterative mockups.
- Specific expertise in IT services and financial management including budgeting, cost allocations, capital & operating expense management, program portfolio oversight, and application/infrastructure support.
- Operational understanding of various IT infrastructure domains including data centers, network/communications, server utilization, virtual environments, storage, and application development & maintenance.
- Possess strong analytical and problem-solving abilities.
- Proficient in data analysis and manipulation techniques.
- Able to quickly understand complex spreadsheets/data and streamline underlying processes into the Apptio solution using formulaic logic (e.g., Excel).
- Self-motivated individual capable of grasping complex concepts with minimal assistance.
- Ability to effectively manage multiple complex work streams by quickly switching context.
- Demonstrates an intuitive ability to break down problems into basic components to efficiently identify root causes of issues.
- Customer-centric mindset with a focus on advocating for the client.
- Works collaboratively as a team player, possessing excellent communication and presentation abilities.
