Infosys is hiring for Process Executive. This section offers a thorough and extensive analysis of the position, encompassing the requisite qualifications and any relevant additional information.
Infosys is hiring for Process Executive
About Infosys
Infosys, established in 1981, has evolved into a renowned global leader in consulting, technology, and outsourcing solutions, earning the trust of some of the world’s largest enterprises. With a strong emphasis on innovation and sustainability, Infosys provides a diverse array of services, encompassing software development, maintenance, and engineering. The company remains dedicated to fostering positive change in the communities it engages with, as evident in its corporate social responsibility initiatives. Infosys enjoys widespread recognition for its proficiency in digital transformation, cloud computing, and artificial intelligence, while its devoted workforce continually pushes the boundaries of technological possibilities.
| Company Name: | Infosys |
| Website: | www.Infosys .com |
| Job Role: | Process Executive |
| Location: | Mysore, Karnataka, India |
| Qualifications: | B.Com/M.Com/BBM/BBA |
| Salary: | 2.8 -4 LPA(Expected) |
| Experience: | Fresher |
Responsibilities
- Required proficiency in English and Hindi, with knowledge of any other regional language considered advantageous.
- Strong understanding and practical experience in Direct taxation processes and clauses is a requirement.
- Demonstrate problem-solving abilities, quick thinking, and the capability to independently and efficiently resolve to customer issues.
- Exhibit excellent communication skills for addressing and resolving client concerns through calls or chats or emails.
- proficiency in verbal and written communication, interpretation, and active listening skills.
- Ability to rapidly acquire process knowledge.
- Possess effective probing and analytical skills with the ability to multitask between voice and data entry.
- Willingness to work from the office.
- Exhibit proactivity and demonstrate the utmost respect for the customer’s time.
- Practice efficient time management to ensure that all customer interactions are valuable.
Educational Requirements
- Bachelor of Commerce
Service Line
- BPO Service Line
Additional Responsibilities
- Qualifications: B.Com/M.Com/BBM/BBA
- Rotational Shifts timinigs from 8 am to 8 pm
- 6 days a week with one rotational week off-day, excluding Sundays
- Location: Mysore
- Experience Level: 0 – 1 year
Preferred Skills
- Customer Service (Voice)
- The posting location is subject to the business requirements.
