Revolut is hiring for Quality Analyst. This segment thoroughly explores the purpose, delving into its fundamental criteria and providing pertinent additional details.
Revolut is hiring for Quality Analyst
| Company Name: | Revolut |
| Website: | www.Revolut.com |
| Job Role: | Quality Analyst |
| Location: | work from home |
| Qualifications: | Any Graduation |
| Salary: | 30,000/ Month |
| Experience: | Fresher |
About Revolut
Revolut, since 2015, is dedicated to providing individuals with more visibility, control, and freedom over their finances. With a range of exceptional products covering spending, saving, travel, transfers, investing, exchanging, and more, our super app has empowered over 35 million customers to maximize their money. As we rapidly expand, our success hinges on two crucial elements: our talented workforce and our vibrant culture. We are proud to be officially certified as a Great Place to Work™, reflecting our commitment to an exceptional employee experience. Currently, our global team of over 8,000 individuals, whether working from our offices or remotely, is driving our mission forward. We are seeking outstanding individuals who are passionate about crafting exceptional products, redefining success, and simplifying complex challenges into elegant solutions.
Responsibilities
- Complete monthly Quality Control (QC) activities with a focus on identifying successes and failures in compliance teams’ work.
- Highlight and report any issues to Quality Control and Managers.
- Provide feedback to analysts and identify root cause analyses of errors.
- Deliver quality refresher sessions to individuals who are struggling with quality performance.
- Coach new joiners on procedures across the compliance department.
- Collaborate with other teams across different locations.
- Perform any additional ad-hoc duties as necessary.
Skills
- Previous experience as a Quality Support Specialist.
- Fluency in English (C1).
- Strong attention to detail and analytical skills.
- Practical knowledge of Google Sheets, Forms, and Slides.
- Readiness to take ownership and responsibility.
- Passion for helping and supporting people.
- Demonstrate independent time management skills and the ability to prioritize tasks effectively.
- Show flexibility in handling responsibilities and maintain a positive attitude towards changes in role, company/departmental objectives, priorities, and targets.
Nice to have:
6+ months of experience working at Revolut in Customer Support.
