Revolut is hiring for SUPPORT SPECIALIST (KYC/ATO). This segment provides a comprehensive and in-depth examination of the role, incorporating vital qualifications and pertinent supplementary details.
Revolut is hiring for SUPPORT SPECIALIST (KYC/ATO)
About Revolut
Revolut, established in 2015, is dedicated to providing people with more from their money—increased visibility, control, and freedom. Our comprehensive range of impressive products covers spending, saving, travel, transfers, investing, exchanging, and beyond, empowering over 35 million customers to maximize their financial potential. As we continue our rapid expansion, the cornerstones of our success remain our exceptional people and our distinctive culture. Recognized as a Great Place to Work™, we boast a team of over 6,000 individuals globally, either working from our dynamic offices or remotely, all contributing to our mission. We are actively seeking more brilliant minds who share our passion for crafting exceptional products, redefining success, and transforming the complexities of the world into elegantly simple solutions.
| Company Name: | Revolut |
| Website: | www.Revolut.com |
| Job Role: | SUPPORT SPECIALIST (KYC/ATO) |
| Location: | Work from home |
| Qualifications: | Bachelor’s degree |
| Salary: | 30,000 |
| Experience: | Fresher |
Responsibilities
- Assist users through their onboarding experience via our in-app live chat.
- Analyze KYC documents and process the data they contain.
- Maintain a consistent online representation of Revolut.
- Collaborate with teams across London, Moscow, Porto, and Lithuania to address any customer issues.
Requirements
- Fluency in English with excellent communication skills.
- Possessing a Bachelor’s degree or an equivalent qualification.
- The ability to articulate complex issues in a clear and understandable manner.
- Demonstrating strong writing skills, as well as proficiency in numeracy and IT.
- Strong attention to detail and analytical skills.
- Empathy and a passion for assisting people.
- Driven and self-motivated, with a highly flexible and team-oriented attitude.
- A self-learning, independent problem-solving approach.
Nice to have
- Prior customer support experience is a plus.
- Fluency in multiple languages is desirable.
