smallcase is hiring for Operations Executive. This section provides a thorough overview of the position, encompassing essential job qualifications and any pertinent supplementary details.
smallcase is hiring for Operations Executive
| Company Name: | smallcase |
| Website: | www.smallcase .com |
| Job Role: | Operations Executive |
| Location: | work from home |
| Qualifications: | Any Graduate |
| Salary: | 30,000 |
| Experience: | Fresher |
About the role
The role we’re offering presents an exciting opportunity for a motivated and detail-oriented individual to join our team, providing entry-level students with valuable hands-on experience in the fintech industry. As an Operations Executive, you’ll play a crucial part in ensuring the smooth operation of our processes and maintaining high levels of customer satisfaction.
Responsibilities
- Collaborate with internal teams (product, technology, customer support) and external stakeholders to resolve any obstacles.
- Maintain daily/weekly trackers and reports to document on-ground activities, track performance metrics, and provide transparency to relevant parties.
- Create and manage documentation for operational procedures, ensuring processes are well-documented and easily accessible to team members.
- Identify bottlenecks, suggest process improvements, and develop solutions.
- Contribute insights from day-to-day operations/processes to aid in product development.
Qualifications
- We welcome freshers who are eager to learn and keep abreast of operational practices.
- Proficiency in utilizing MS Office applications, especially Excel, for data analysis and reporting.
- Exceptional verbal and written communication abilities.
- Adept at collaborating with various stakeholders and teams to achieve the desired performance standards.
Required Skills
- Possesses self-discipline, diligence, proactivity, and a keen attention to detail.
- Demonstrates strong time management skills and a deep sense of responsibility for delivering high-quality results.
- Has a technical aptitude and can simplify complex concepts for easy understanding.
- Exhibits enthusiasm for learning about the company’s products and their capabilities.
- Comfortably handles both long-term strategic planning and day-to-day progress tracking and execution.
- Shows a track record of logical problem-solving abilities.
- Maintains excellent verbal and written communication skills.
