Tide is hiring for Credit Services Associate

Tide is hiring for Credit Services Associate. This section thoroughly explores the role, delving into its essential criteria and providing pertinent supplementary details.

Tide is hiring for Credit Services Associate

Company Name:	Tide
Website:	www.Tide.com
Job Role:	Credit Services Associate
Location:	Work from home
Qualifications:	Any Graduation in any stream
Salary:	30,000/ Month
Experience:	Fresher

Responsibilities

Natural ability to spot and note patterns, with a focus on highlighting areas for improvement in product or member experience.
Proficiently juggles priorities to ensure a timely and detailed level 2 support experience for members.
Keeps updated on general topics supported by level 1.
Stays informed on all level 2 Credit products.
Conducts eligibility checks for members interested in credit products, providing necessary information on application possibilities.
Utilizes soft skills to guide members through available credit options.

Explores data and contributes to reporting efforts for tracking product and service performance.
Demonstrates values to new team members, offering support with wisdom and experience, and assists with common back-office tasks.

Skills

Possesses excellent spoken and written English skills.
Comfortable using industry tools such as Kustomer, GSuite, and Jira.
Confident in engaging with customers to optimize their current account experience.
Enjoys devising creative solutions for challenging problems.
Proactively identifies recurring issues and contributes to the development of new workflows for resolution.
Demonstrates strong organizational skills.