Wipro is hiring for Associate. This section provides a thorough overview of the position, encompassing essential job qualifications and any pertinent supplementary details.
Wipro is hiring for Associate
| Company Name: | Wipro |
| Website: | www.wipro.com |
| Job Role: | Associate |
| Location: | Mumbai, India |
| Qualifications: | Bachelor’s Degree |
| Salary: | 3-4 LPA (Expected) |
| Experience: | Fresher |
About Wipro
Wipro, a prominent multinational corporation headquartered in India, specializes in offering a wide range of IT services, consulting, and business process solutions. Established in 1945, Wipro has expanded its global footprint to encompass more than 50 countries. Emphasizing digital transformation and cutting-edge innovation, Wipro has played a pivotal role in assisting countless clients from diverse sectors in enhancing their operational efficiency, elevating customer experiences, and fostering growth. Renowned for its unwavering dedication to sustainability and social responsibility, the company has garnered numerous accolades and honors for its significant contributions to both the community and the environment.
Responsibilities
- Develop a deep understanding of processes through collaboration with Subject Matter Experts (SMEs), both internal and client-facing, and attain process certification.
- Actively engage in and successfully complete training programs relevant to your role.
- Efficiently handle assigned tasks and process transactions with low complexity.
- Sustain a consistent level of productivity and accuracy in accordance with team expectations.
- Ensure prompt and precise service delivery, adhering to client Service Level Agreements (SLAs) and contractual obligations.
- Provide timely responses to inquiries from both internal and external stakeholders.
- Maintain compliance with Data Privacy and Code of Conduct standards.
- Adhere to guidelines for recording time-related information.
- Follow floor policies, team schedules, and leave plans diligently.
Client Centricity
- Strive to comprehend the client’s viewpoint by asking questions and engaging in active listening.
- Meet deadlines with minimal or no escalations.
- Demonstrate responsiveness to client needs and requests.
Effective Communication
- Actively listen and seek clarification when necessary.
- Communicate information clearly and concisely based on the understanding of provided data.
Collaborative Working
- Efficiently cooperate with coworkers hailing from various segments of the organization.
- Adapt one’s way of working to benefit clients, the organization, and relevant stakeholders.
Problem Solving & Decision Making
- Gather and analyze data and information related to the issue at hand.
- Demonstrate a keen sense of urgency in achieving objectives and taking decisive actions to produce results.
Learning Agility
- Show eagerness to learn on the job.
- Apply learned concepts and skills with guidance.
- In unfamiliar and uncertain situations, actively seek the required support to achieve desired outcomes.
Execution Excellence
- Clearly grasp work expectations and give priority to essential tasks and activities.
Work Conditions
- Flexibility to accommodate 24/7 shift timings.
- Occasional extended work hours as necessary to meet business demands.
- Mobility across different client teams.
- Willingness to sign a service agreement upon joining and before any overseas travel, assignment, or training opportunity.
Education & Skills
- A Bachelor’s Degree, with a preference for degrees in Commerce or Accounting.
- 0-24 months of work experience.
- Highly adept in written and verbal communication in English.
- Skilled in computer applications, particularly Excel and Word.
- Minimum typing speed of 25 words per minute with at least 90% accuracy.
